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Customer Service

 

Shipping & Delivery
Orders generally ship the next day, excluding weekends and holidays. However, in some rare cases may extend to 48-72 hours.

Privacy & Security
YOUR PRIVACY AND THE SECURITY OF YOUR TRANSACTION IS OUR ABSOLUTE PRIORITY. WE WILL NEVER SHARE YOUR INFORMATION.
PRIVACY

At EcoHoot.com we value our customers' privacy and go to great lengths to ensure any information your provide us is 100% secure. We do not share your details with anyone and access to customer information within our organisation is tightly controlled. At no time will your personal details ever be passed to a third party.

SECURITY: All transactions are conducted using SSL encryption and comply with the highest possible security standards. When you place an order online, your information is encrypted using 256 bit encryption technology, before such information is sent over the Internet. We use this encryption technology to prevent your information from being stolen or intercepted while being transferred to us. Your credit card information is always stored in encrypted form in a restricted-access database that cannot be accessed from the Internet, to keep it secure and safe from hackersor other third parties. Your transaction with EcoHoot.com is secure, safe and private.

Returns & Replacements
EcoHoot Wants you to be happy! However, to ensure the safety and health of our customers EcoHoot.com does not. accept returns or exchanges on any non-defective items. Once items leave the warehouse, he considers them to be used and non-resalable. If you receive a defective product we will gladly replace it within 30 days of sale. Many items carry manufacturers warranties which extend way beyond 30 days. In this case we will direct you to proper method of manufacturer warranty. Please, contact us to obtain approval for your exchange.


Terms of Use

Terms of Use Acceptance of terms By accessing, surfing, using, and or purchasing product from the EcoHoot.com web site (hereinafter referred to as "web site"), you agree to the Terms of Use described below, Privacy Policy and Shipping Policy. Pulikottil Tech Gurus Private Limited (hereinafter referred to as "Company") reserves the right to change these terms of use, privacy policy and shipping policy at any time in its sole discretion. Your use of the web site after such changes are posted to the web site constitutes your acceptance of the changes. Please review these terms of use regularly. If you do not agree to the terms, please exit this web site now.

Accuracy of user information

You agree that you have provided true and accurate information to the Company and that in no way have You falsified any information to create damage, fraud, or distress to the Company, our suppliers, affiliates, manufactures, customers, employees, staff, members, and management. You attest and swear that the information You have provided is to Your knowledge true and accurate. You agree and acknowledge that the information used on Your ordering form for services and or products is accurate and true, and that the Credit Card information used by You is the same and accurate information that your financial institution has on record.

Links

While this web site contains links to third-party sites, you agree that EcoHoot.com is not responsible for the content or the consequences of viewing any linked sites. Web site provides these links as a convenience and does not endorse the companies or contents of any linked sites. 
Protection of unwilling adults and minors You commit and except full responsibility in providing an insulated environment to prevent unwilling adults and minors from viewing or intercepting products received by You from the Company. You understand and agree that the Company will not be held responsible for any damages to You or Others due to your negligence in fulfilling this obligation.


Reservation of rights The Company reserves the right to cooperate with appropriate legal authorities in investigations of claims of illegal activity involving the Company's Services or Products, Customers and other Users. The Company reserves all other rights to respond to violations of this Policy to the extent of applicable law and in accordance with any applicable contractual obligations.

Permitted use

You have a nonexclusive, nontransferable, limited, revocable right to use the web site solely for your informational use in evaluating the Company and its products and services. You may not use the web site for any other purpose without the Company's express prior written consent, including, without limitation, any commercial purpose. For example, You may not and may not authorize any other person or entity ("Person") to (i) frame the web site or any portion thereof (whereby the web site or a portion thereof will appear on a user's screen with a portion of another web site, or with content or advertising of any Person without the Company's consent), or (ii) Co-brand the web site or any portion thereof. "Co-branding" means the display of a name, logo, trademark, or other means of attribution or identification of any Person in such a manner reasonably likely to give a user of the web site the impression that such the Person is associated or affiliated with the Company, or has the right to display, publish, transmit or distribute the web site or content accessible within the web site. In addition, You may not and may not authorize any Person to link to any part of the web site without the Company's prior written consent. You agree to cooperate with the Company in causing any unauthorized framing, Co-branding, and linking or similar activity to immediately cease. You may not take any action that violates our Terms of Use Policy.

Proprietary information

You acknowledge and agree that as between the Company and You, the Company is the owner of all right, title and interest in the web site and all content accessible within the web site (the "Content"), including, without limitation, all trademarks, service marks, trade names, patent rights, copyrights, and other intellectual property or proprietary rights with respect thereto. You will not reproduce, transmit, publish or distribute sublicense or otherwise transfer or make available to others, or edit, modify or create any derivative works of all or any part of the web site or the Content, without the express written consent of the Company, other than limited printed copies of materials that you may need for Your own use and that contains all of the Company's copyright and other notices.

Reviews, comments, stories

This web site enables its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant this website and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to this web site, you expressly state that you grant this web site and its affiliates and sub licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to this web site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any Rights, including, but not limited to, moral Rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on this web site retains any and all Rights that may exist in such content.

Risk of loss

All items purchased at this web site are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.

Disclaimer

You will have access to a variety of third-party sources of content and products through the use of the web site and the internet. The Company has made no effort to verify the accuracy, suitability, or reliability of any information or products contained in any such sources, including, without limitation, any products or services of third party manufactures, distributors, and suppliers. Accordingly, the Company has no liability or responsibility whatsoever for any content provided by any other Person contained on or obtained through the web site. You acknowledge and agree that any access, use or reliance on any such third party content, products, or services is at Your own risk. You understand that, except for information, products or services clearly identified as being supplied by the Company, the Company does not operate, control or endorse any information, products or services of any other Person on the web site or the internet in any way. You also understand and agree that the Company does not guarantee or warrant that files available for downloading from the web site or through the internet will be free of infection or viruses, worms, trojan horses or other malicious code that may adversely effect You, Your computer or computer systems, or Your data or files. In addition, You are responsible for implementing sufficient procedures and checkpoints to satisfy Your particular requirements for accuracy of data input and output, and for maintaining a means external to the web site for the reconstruction of any lost data. Access to and your use of the web site and any information or services contained therein is provided "AS IS". The company makes no representations or warranties of any kind, nature or description express, implied or statutory with respect to your use of the web site or the content contained therein, including, without limitation, any implied warranty of merchant ability, fitness for a particular purpose, or non-infringement, or arising through course of dealing, usage or trade practices, and the company hereby disclaims the same.

Limitation of liability

The company, service providers, content providers, employees, members, managers and suppliers will not be liable for any direct, indirect, incidental, consequential, or special damages of any kind, including, without limitation, loss of revenue or income, pain and suffering, emotional distress or similar damages, even if such parties have been advised of the possibility of such damages. In no event will the collective liability of the company and its service providers, content providers, employees, members, managers and suppliers to you or any other person, (regardless of the form of action, whether in contract, tort or under any other legal theory, including, without limitation, negligence or strict liability) exceed the amount, if any, you have paid to the company to use the web site as provided in these terms of use for the applicable content or service out of which liability arouse. 
Medical disclaimer No article, commentary, advice nor any other content on this web site is or should be construed as a substitute for professional medical advice. This web site is not designed to, and does not provide medical advice. All content on this web site is for general informational purposes only. This content is not intended to be a substitute for professional medical advice, diagnosis or treatment. You agree to never disregard professional medical advice, or delay seeking it because of anything you read on this web site.

Indemnity

You will indemnify and hold the Company, content providers, service providers, employees, suppliers, members, and managers (the "Indemnified Parties") harmless from Your breach of any of these Terms of Use or any other terms, conditions, policies or procedures contained on the web site, including, without limitation, any use of Content other than as expressly authorized in these Terms of Use. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and You agree to indemnify and hold harmless the Indemnified Parties from any and all resulting loss, damages, judgments, awards, costs, expenses, and attorneys' fees in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of Your use of the information accessed from the web site. 
Trademarks EcoHoot is a trademark, and the EcoHoot logo and other EcoHoot marks appearing on the web site are either registered or unregistered trademarks of this Company. Other trademarks, service marks and logos appearing in this web site are the property of either the Company, its content providers or other third parties. The Company, its content providers and such third parties retain all rights with respect to any of their respective trademarks, service marks or logos.

Governing Law and Jurisdiction

The validity and effect of these Terms of Use shall be governed by and construed and enforced in accordance with the laws of the State of Florida, without regard to its conflicts of laws principles. The parties expressly disclaim application of the United Nations Convention on Contracts for the International Sale of Goods. Any suit, action or proceeding concerning the web site, its use, these terms of use, or concerning any other policy or procedure of the company regarding use of the web site, must be brought in a state or federal court located in Lee County, Florida, and you hereby irrevocably consent, to the jurisdiction of such courts (and of the appropriate appellate courts there from) in any such suit, action or proceeding; and you irrevocably waive, to the fullest extent permitted by applicable law, any objection which you may now or hereafter have to the laying of the venue of any suit, action or proceeding in any such court or that any such suit, action or proceeding which is brought in any such court has been brought in an inconvenient forum.

Entire Agreement; Amendments

These Terms of Use, together with the Privacy Policy and Shipping Policy, supersede any prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and these Terms of Use, together with the Privacy Policy and Shipping Policy, constitute the sole and entire agreement between the parties with respect to the matters covered hereby.

Severability

The provisions of these Terms of Use may be exercised and are applicable and binding only to the extent that they do not violate any applicable laws and are intended to be limited to the extent necessary so that they will not render these Terms of Use illegal, invalid or unenforceable. If any provision or portion of any provision of these Terms of Use are held to be illegal, invalid or unenforceable by a court of competent jurisdiction, the remaining provisions or portions thereof shall apply with respect to the subject matter hereof, and all such remaining provisions or portions thereof shall remain in full force and effect.

Waiver

No failure or delay on the part of the Company to exercise any right or remedy hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy by the Company preclude any other or further exercise thereof or the exercise of any other right or remedy. No express waiver or assent by the Company to any breach of or default in any of these Terms of Use shall constitute a waiver of or an assent to any succeeding breach of or default in the same or any other term or condition hereof.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. We use cookies to keep track of what you have in your basket and to remember you when you return to our stores. Cookies cannot harm your computer and do not contain any personal or private information.